Refund Policy
This Refund Policy explains how refund requests are handled for digital products purchased from Power of Constellations.
By purchasing our digital courses, video content, or other digital materials, you agree to this Refund Policy.
Digital products
Power of Constellations sells digital educational products, including online courses, pre-recorded video content, and related learning materials.
After purchase, access to the digital content is delivered through our online learning platform.
Because our products are digital and access may be provided immediately after purchase, refund requests are reviewed on a case-by-case basis.
Refund eligibility
You may contact us to request a refund within 14 days of purchase if:
- you are unable to access the purchased digital content due to a technical issue
- you were charged incorrectly
- you purchased the wrong product by mistake and have not substantially accessed or used the content
- there is another reasonable issue with your purchase.
Submitting a refund request does not guarantee that a refund will be approved.
Non-refundable situations
Refunds may not be approved in the following situations:
- you have substantially accessed, watched, downloaded, or used the digital content
- you changed your mind after accessing the product
- you expected a specific personal, emotional, financial, health, relationship, or life outcome
- you violated our Terms of Service
- your account was suspended or terminated due to misuse, fraud, account sharing, or unauthorized distribution
- the refund request is made more than 14 days after purchase.
No guaranteed outcomes
Our courses and materials are provided for educational and informational purposes only.
We do not guarantee any specific personal, emotional, financial, health, relationship, or life outcome. Refunds are not provided based on the lack of a specific result or personal outcome.
How to request a refund
To request a refund, contact us at:
support@powerofconstellations.com
Please include:
- your full name
- email address used for the purchase
- order or transaction details, if available
- the product purchased
- the reason for your refund request.
Processing of approved refunds
If your refund request is approved, the refund will be processed through our payment provider, Lemon Squeezy.
The time it takes for the refunded amount to appear in your account may depend on your payment method, bank, card issuer, or payment provider.
Chargebacks and disputes
If you have an issue with your purchase, please contact us first so we can try to resolve it.
We reserve the right to restrict or terminate access to our platform if a chargeback, payment dispute, fraud attempt, or payment abuse is detected.
Contact
If you have any questions about this Refund Policy, contact us at:
Questions about this policy?
Reach out anytime — we read every message and reply within a few working days.
support@powerofconstellations.com